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A DEBT IS A DEBT, IS A DEBT…

SINCE 2002, Thornbury Collection Services Ltd has helped countless numbers of businesses regain control of delinquent accounts, collected on overdue invoices and mediated through difficult situations to seek and achieve amicable resolve of conflict.

So who do we help?

We can help any business with any debt, anywhere in the UK - so if you're looking for a specialist debt collector, from Swansea to Scotland, Bridgend to Bolton or anywhere in-between, we are the debt collection company for you!

We have a whole range of clients, in all sorts of industries, in all sorts of need of our help!

Are you a 'one-man-band'?

Are you struggling to juggle your business with all other aspects of running a business? Do you have the time, effort and inclination to spend hours chasing your non-payers? Would you rather your slow-payers were more prompt in paying?

Then we can help! We have already helped hundreds of businesses just like you!

Are you a large national / global corporation?

Do you have your own in-house collection team? What do you do at the end of your process? Do you have an alternative plan? Do you go straight to court? Would you like a viable option?

Then we can help! We have already helped businesses just like you!

Are you in-between the above?

Are you spending more time chasing the invoice than you were getting the sale? Is the late payment affecting your cash flow?

Then we can help! We have already helped hundreds of businesses just like you!

Remember - The longer the invoice remains unpaid the higher chance it will never be paid!

But are we any good?

We do not - nor have we ever - charged our clients unless we have been successful in achieving payment from theirs! As we were established in 2002 - and are still around today - we think that answers the question!

We operate on a strictly 'No-win-no-fee' basis - and that means what it says! There are no questionable or hidden 'Membership fees, joining fees, administration fees, deposits' etc - Believe us, just when we think we've heard them all - another new company will invent a new-phrase aimed at getting cash out of you, before they undertake any meaningful work on your behalf!

Our advice on this matter is simple: DO NOT part with any money up front to any company who will claim they can get your money back. They simply can't promise you that!

Company Profile

Formed in 2002, the company grew from strength to strength in the South Wales area, and in 2010 opened an office in Bristol. Both offices service the whole of the UK and beyond and we are very excited about offering our unique service to clients old and new in the South West region.

With over 50 years' combined experience in debt collection, investigation and debt recovery, the Directors have a wealth of training and experience behind them and are therefore able to provide you with a professional, ethical and efficient service.

We are confident, that if your debt is collectable - we will collect it for you. As a result, our debt recovery service operates on a no win no fee basis for pre-legal collections. There are no admin fees, letter writing fees, or phone costs. If we do not recover, you simply do not pay. We will also act as mediators in respect of your claim.

What have you got to lose? Contact us today, before it's too late.

We provide a professional, ethical, impartial and efficient service.

Professional?

Suited and booted, we aim to follow all the necessary pre-action protocols* laid down by the civil justice system! The law is flawed, complicated beyond practicality, expensive to operate, time-consuming beyond all reason, and you should be concentrating on running and growing your business and not embroiled in this!

Ethical?

Our reputation is our most important, hard-earned and valuable asset. We understand you have the same ethos for your business and we will do nothing to endanger those reputations. Behind a company name, logo or brand, are real people. - We deal with people, not their ego's - and we will always afford due respect. Our aim is to resolve the issue (if there really is one!) behind non-payment, as quickly as we can. Every effort is made to keep the lawyers (and their fees!) and the Courts (and their antiquated systems,) as far away from the matter as we can!

Impartial?

'Just cos you say it is, don't make it so!' - It's not our role to take sides. Our objective is to collect what's owed, IF it's collectable - and IF it's due! If the debt is disputed or contested in any way, we will investigate, substantiate and mediate wherever possible, to amicable settlement. With the cooperation of both parties, we believe any dispute can be resolved without the need for expensive legal action. Commonsense rules, OK!

We are confident, that if your debt is collectable - we will collect it for you.

*Pre-Action Protocols: A 'set-of-rules,' defined by Her Majesties Court Service, that MUST be satisfied by all parties, before a Court Hearing can take place. Usually, part of those protocols requires a mediation meeting takes place.